Last Updated: [25-11-2025]
Houston Property Solutions (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, submit forms, or communicate with us through calls, emails, and SMS/MMS messages.
By using our website or submitting your information, you agree to the terms described in this Privacy Policy.
1. Information We Collect
We collect the following types of information when you submit any form on our website, call us, or request a cash offer:
1.1 Personal Information
- Name
- Email address
- Phone number
- Property address
- Any additional information you voluntarily provide
1.2 Automatically Collected Data
- IP address
- Browser type
- Device information
- Pages viewed
This information helps us improve website performance and user experience.
2. How We Use Your Information
We use your information to:
- Contact you about your property inquiry
- Provide cash offers and real estate services
- Respond to questions or service requests
- Send transactional updates (appointment reminders, property-related communication, etc.)
- Send promotional/marketing messages only after explicit consent is provided
We NEVER sell or share your personal information with third parties for marketing or promotional use.
3. SMS/Text Message Policy (10DLC Compliant)
By submitting your phone number through any form on our website, you provide explicit written consent to receive text messages from Houston Property Solutions related to:
Transactional Messages
- Appointment confirmations
- Follow-up questions
- Cash offer updates
- Property-related communication
Promotional/Marketing Messages (Only After Consent)
You may receive occasional promotional messages ONLY if you opt in.
You may opt out at any time.
Required 10DLC Disclosures
- Message frequency varies.
- Message and data rates may apply.
- To opt out, reply STOP at any time.
- For help, reply HELP.
- You may also contact us at:
info@houstonpropertysolutions.org or 832-605-6285.
We do NOT send SMS messages without consent.
4. How to Opt Out of Communications
You can opt out of text messages, calls, or emails at any time:
- Text STOP to unsubscribe from SMS
- Reply HELP for assistance
- Click “unsubscribe” in email messages
- Email us at info@houstonpropertysolutions.org
- Call us at 832-605-6285
Your opt-out request will be processed immediately.
5. How We Share Your Information
We do NOT:
- Sell your data
- Share your data for marketing
- Transfer your data to unrelated third parties
We may share information ONLY with trusted service providers that help us operate our business (e.g., CRM systems such as Follow Up Boss). These providers are required to protect your data and cannot use it for marketing.
6. Data Security
We use industry-standard security measures to protect your information, including encrypted connections, secure servers, and restricted access.
However, no transmission over the internet is 100% secure.
7. Why We Collect Phone Numbers
We collect phone numbers in order to:
- Provide property evaluations
- Respond to inquiries
- Verify identity
- Send cash offer updates
- Facilitate real estate communication
- Send marketing texts only if the user opts in
We clearly explain this during opt-in.
8. Links to Third-Party Websites
Our website may contain links to third-party sites. We are not responsible for their content or privacy practices.
9. Children’s Privacy
We do not knowingly collect information from children under 18.
10. Your Rights
Depending on your state, you may have the right to:
- Request access to your data
- Request deletion of your data
- Update your information
- Withdraw SMS or email consent at any time
Contact us at info@houstonpropertysolutions.org to request changes.
11. Changes to This Policy
We may update this Privacy Policy at any time. Updates will be posted on this page with a new “Last Updated” date.
12. Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact us:
Houston Property Solutions
Phone: 832-605-6285
Email: info@houstonpropertysolutions.org
Website: https://houstonpropertysolutions.org